Long-term ownership
We are built to own for the long term, reinvest patiently and protect the brand, team and franchisee network through succession.
We acquire established service based franchisors across Australia and New Zealand, providing succession, long-term capital and a careful ownership transition while preserving the brand, team and franchisee network.
We are built to own for the long term, reinvest patiently and protect the brand, team and franchisee network through succession.
We understand the relationship between franchisor, franchisee and brand. That shapes how we assess a business, manage transition and support network health.
Brand leadership stays close to franchisees and customers. We provide capital, governance and selective support where it improves outcomes.
We generally seek control, but can be flexible where there is a clear long-term path to control and alignment with existing owners.
We look for businesses with strong brands, capable teams, healthy franchisees and a head office that adds real value to the network.
Service brands delivered at the customer's home, workplace or site
Customer-facing brands operating through physical locations
Expertise-led franchisors with repeat customer or network-linked revenue
Franchisees should be earning good returns and have reasons to stay and grow within the network.
Revenue should be tied to royalties, system fees, supply income or services connected to ongoing network activity.
The franchisor should provide real operational value through training, field support, systems or customer acquisition.
We look for brands where better support, systems and franchisee execution can compound growth over time.
We prefer businesses with an established operating history over many years.
We look for owners who care about the next chapter for the brand, team and franchisees.
If you have an excellent service-based franchisor that doesn't tick every box above, we still want to hear from you.
We aim to provide continuity to franchisees, preserve the brand and leadership, and avoid unnecessary centralisation. Where we make changes, they should improve franchisee outcomes or long-term network health.
We are generally focused on established, profitable franchisors with a proven operating history, recurring network-linked revenue and healthy franchisee economics. That said, fit matters more than a precise threshold.
That depends on what works for you and the business. Some owners may prefer to stay on for a period while others want to transition more quickly. We will agree the transition arrangement upfront.
We are set up specifically to allow for permanent ownership and not a short-term buy-and-sell model.
Franchisee profitability, compliance with the Franchising Code and applicable laws, the quality of head office support, customer outcomes, brand standards and the overall health of the network.
Yes. We are happy to speak confidentially with owners, family shareholders, advisers and intermediaries.
Ivan Milutinovic is the founder of Pacific Franchise Group. Ivan previously worked in M&A at Allens, investment banking at Goldman Sachs, and in private equity at Rest, before co-founding a search fund to acquire an Australian business.
Ivan founded PFG to build a long-term home for service-based franchise businesses across ANZ and support their succession and next stage of growth.
We start with a confidential conversation. If there is mutual fit, we can move quickly to underwrite a transaction. Where appropriate, we will sign an NDA before receiving detailed information.
An introductory meeting to understand the business, your priorities and whether there is a mutual fit.
If there is interest on both sides, we will send you a short list of targeted questions to help us evaluate the business.
Once we have reviewed the initial information, we can discuss valuation, structure and key transaction terms. If there is alignment, we may provide a non-binding indicative offer.
If we both agree to move forward, we will carry out focused due diligence covering key financial, commercial, legal, tax and franchising matters.
The next stage involves finalising transaction documents and agreeing a transition plan for the owner, leadership team, franchisees and head office.
We focus on continuity after completion. The brand, team and franchisee-facing support should have clarity on what changes, what stays the same and how the transition will be managed.
If you own, advise or represent a service-based franchisor in Australia or New Zealand, we would be pleased to hear from you.
We will be in touch within 1-2 business days.